Culture and People
We help public sector clients to enhance or transform their quality culture, through a diagnostic of the quality culture and expertise of their leaders and wider team members.
A quality culture is one where ‘quality’ is defined by the organisation, where high quality outcomes are expected and rewarded, and where quality is discussed and debated regularly by colleagues. This culture needs to be led at a senior level by members, executives or directors, and is essential to the delivery of quality. It must also be supported by appropriate people resource and training programmes, whether in-house or externally sourced.
Cultural Audit
Who is this for?
You are a public sector landowner leading a programme of new build homes and/or mixed use developments. You are keen to enhance the quality of your output, and need some external advice on whether you have the appropriate leadership and expertise to achieve quality.
What’s included?
We work with you to understand the structure of the team delivering the new homes
We look in outline at your governance structure as well as your processes and standards
We speak to a select set of your team members to understand their expertise and culture
We write a report summarising the team’s cultural maturity and propose enhancements to the team membership or structure including role profiles
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